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FAQ

Offer packs are available at a retailer near you, across markets in India except the State of Tamil Nadu. Visit your local retailer for the offer pack. Check inside of pack for the unique code. Dettol Soap packs without offer are also available.

Gold Lucky Draw offer is valid from 15th July to 20th September 2021.

Rs 20 Cashback Guaranteed on pack of 75gm B3G1(Rs 5 on each unit), Rs 25 Cashback Guaranteed on pack of 75gm B4G1(Rs 5 on each unit) and Rs 40 Cashback Guaranteed on pack of 5 (Rs 8 on each unit), is valid from 15th July 2021 to 31st December 2021.

This offer is not appliable in Tamil Nadu region.

To participate in the offer, buy a Dettol Soap offer pack (i.e., 3+1 Bundle Pack of 75gms or 4+1 Bundle Pack of 125gms) on the variant- original and cool with unique code printed on it. SMS the 8-digit alphanumeric code to 9164391643 from your registered mobile number. For detailed terms and conditions please refer to www.dettolhealthiswealth.com

After successful registration, you will receive your participation confirmation SMS along with weblink to redeem assured reward.

Follow below steps: -
  • 1. Visit the weblink, enter Unique code, fill up the form and submit to receive OTP.
  • 2. Choose your preferred mode of payment i.e., NEFT, UPI or Wallet and enter the required details and submit.
  • 3. You will receive your cashback in your preferred mode of payment within 24 business hours.

Many banks provide their own UPI Payments app in addition to multiple third-party UPI apps. These apps partners with some banks to handle UPI transactions. Find your Id on the relevant app

You must submit your Full Name, Account Number and IFSC Code to proceed the payment.

Any participant can enter the offer maximum 10 times per unique code only from a mobile number through SMS during the offer period.

Yes, this Offer is valid in all the states & Union Territories of India. Please note, this offeris not applicable in Tamil Nadu region.

Every participant will be receiving their assured prize of Rs. 5 per soap Cashback on purchase of 75 gm Dettol Soap and Rs. 8 per soap Cashback on purchase of 125 gm Dettol Soap

One participant can win a maximum of 1 prize (i.e., either 1 gm Gold Coin or 1 Kg Gold Bar Prize) during the Offer Period.

Gold Lucky draw will be conducted by a 3rd party external auditor. In case you are selected as a winner, you will be contacted by partner agency (BigCity). You will be required to submit relevant documents. Post successful verification of documents you will be declared as winner.

No, participation in this offer does not guarantee winning 1gm Gold Coin or 1Kg Gold Bar.

The prize will be dispatched post successful verification process of the eligible claimant within 30 working days.

One participant can win a maximum of 1 prize (i.e., either 1 gm Gold Coin or 1 Kg Gold Bar Prize) during the Offer Period

You can participate with a valid code during the contest period (Gold Lucky Draw) i.e., 12:00:01 AM from 15th July 2021 to 11:59:59 PM 20th September 2021 for the gold prize.

In the event the shortlisted winner's number is busy, unreachable, or he/she does not attend the call, two (2) more attempts will be made to reach the Participant on that day and/or the next business day. If even on the third attempt, the Participant does not attend the call, or is unreachable, the Participant's participation in the Offer comes to an end and the Participant's entry stands cancelled and Participant becomes ineligible to receive the prize.

Although this offer is running pan-India, packs without this offer are also available in the market. Keep visiting your nearest retailer to get a promo pack and participate in the offer.

The prize is not transferable and cannot be converted into cash.

This offer is applicable in Dettol Soap Original and Dettol Soap Cool promo packs

SMS / data will be charged as per your existing telecom partner plan.

Each shortlisted winner will be required to send the following documents and collateral:

  • 1. Copy of Address proof (Electricity bill or Mobile Bill) or any other valid government authorized document
  • 2. Copy of Aadhar Card & PAN Card Mandatory (to claim 1 Kg Gold prize)
  • 3. Mobile Number Proof
  • 4. No Objection Certificate (Letter) – Self Attested
  • Copy of Dettol soap offer pack with the winning Unique Code

You have to send your documents within 72 business hours on the mail you received from BigCity regarding your winner selection.

You can send your query by emailing us at dettolhealthiswealth@bigcity.in or calling us at 080 405 54895. The concierge support is available from Monday to Friday between 10:30 AM to 5:30 PM. Lines are closed on weekends and public holidays.

Your registration for Gold Lucky Draw Offer is complete post sending valid SMS but to claim cashback you have to visit www.dettolhealthiswealth.com and follow the steps to redeem.

There are some of the cases of disqualification

  • 1. In the event the shortlisted winner's number is busy, unreachable, or he/she does not attend the call, two (2) more attempts will be made to reach the Participant on that day and/or the next business day. If even on the third attempt, the Participant does not attend the call, or is unreachable, the Participant's participation in the Offer comes to an end and the Participant's entry stands cancelled and Participant becomes ineligible to receive the prize.
  • 2. No prize will be awarded if the information presented by the Participant at the time of entering the Offer is not factually correct.
  • 3. If the participation of the winner has been rendered disqualified on account of adoption of unethical practices in violation of the law in force, then PREMIER SALES offer S PVT LTD(BigCity) shall at their sole discretion be free to deal with such Prize, as they deem fit and proper.
  • 4. If you are found to be an employee or belongs to their immediate family members, agents, distributors, retailers and any other channel partner of RB and the agency.

You can find the Terms and Conditions at www.dettolhealthiswealth.com

In such cases you are advised to send the photo of the unique code to our email id at dettolhealthiswealth@bigcity.in We will get in touch with you for the further process.

In this case please get in touch with us at dettolhealthiswealth@bigcity.in or call us at 080 405 54895. The concierge support is available from Monday to Friday between 10:30 AM to 5:30 PM. Lines are closed on weekends and public holidays

You can send your queries at dettolhealthiswealth@bigcity.in or call us at 080 405 54895. The concierge support is available from Monday to Friday between 10:30 AM to 5:30 PM. Lines are closed on weekends and public holidays.

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